Terms and conditions of use for GLOSS IT

GLOSS IT is a SaaS glossary manager for translators and publishers. Please read this document carefully, as by using the service you are accepting these terms of use as a customer. To begin with, here are some definitions:

  • Customer is the natural or legal person to whom the service is provided. If a natural person signs the contract on behalf of a legal entity, it is understood that he or she has sufficient capacity to do so and to bind the legal entity to this contract.
  • Service is the Software, and includes updates, support and content (such as visual documents) made available to the customer. It may be changed without notice to update or improve the software.
  • License is the set of rights granted to the customer to use, display and execute the service and to obtain access to the software.
  • Subscription is the request for the use of the software.
  • Period of validity is the time of duration of the service, during which these conditions will be in force.
  • User license is the nominative license that a Customer acquires for the use of the service.
  • Warranty is the same time of the contract.

1.- Ownership

Site owned and operated by Tersoal IT SLU, a Spanish commercial company with registered office at:

c/ Santo Domingo de Guzmán 4 4º D

48902 Barakaldo

Bizkaia (Spain)

VAT Number: B95984639

E-mail: contact@glossit.online

Registered in the Mercantile Registry of Biscay, Volume 5903, Folio 160, S8 and with page BI74668, I/A 1.

2.- Acceptance

The service offered is available to any user, for their own consumption, subject to these conditions of use, together with its privacy policy and the cookies policy. When you use the Service, you accept these TOS and the rest of the terms and conditions.

By doing so, you also agree not to use this site for purposes that are illegal, unlawful or contrary to these terms of use.

3.- Description of the Service

3.1. Service information

Through the Service, GLOSS IT allows the creation of glossaries by registered users, as well as the sending of invitations to collaborators to register in turn associated with a particular glossary, you can also use our various tools, such as Term Hunter.

Registration on the platform is free of charge, with limited functionalities with respect to the Premium plans, which you will be able to contract once registered. In case of contracting one of the Premium plans or the use of tools, you must complete the necessary data for invoicing.

Once the registration is completed, it will be sent an email, for register confirmation within a maximum of 1 week, to the address you have indicated. Access will allow you to enjoy the service described, with the following specifications:

Free Subscription: allows the creation and use of glossaries up to a limit in the number of terms and glossaries stipulated at the time of registration. The invitation link can be shared with as many users as desired.

Premium Subscription: allows the creation and use of glossaries limited both in number of glossaries and in total number of terms of those glossaries by the contracted plan. Premium Service plans have a monthly or annually subscription.

Term Hunter: allows you to search for terms from your glossaries in source language documents that you upload to the platform. Once you upload the file we will inform you of the number of characters that will be consumed. If you do not have enough characters, you will have to buy more to process the document. The file you upload will be stored for 30 days and then deleted.

Term Extractor: allows you to extract the most relevant terms from your texts to create glossaries automatically on the platform. Once you upload the file, we will inform you of the number of characters that will be consumed. If you do not have enough characters, you will have to buy more to process the document. The file you upload will be stored for 30 days and then deleted.

It provides the option to download the glossary, understanding that users are the only owners of their content and making this option available to them in order to facilitate their work. GLOSS IT will not hold any rights to the content or authorship of the glossaries, beyond processing them for the purposes of the service provided and the possibilities of use described in paragraph 7.

GLOSS IT is not responsible for the use of the downloaded glossary by the user.

3.2. Price, payment and invoicing data

3.2.1. Plans

Premium subscription plans have a cost in Euros that varies from one to another according to the table below. The first payment will be made at the time of signing up, and will entitle you to a Premium license for one calendar month or year from the time you sign up. The price may have discounts for specific promotions, which you will see at the time of contracting.


Price (per month) without tax

Price (per year) without tax

No. of Glossaries

No. of Terms

No. of Collaborators

No. of Chars

Freelance Plan

€ 15

€ 150 (€ 12.50 per month)





Business Plan

€ 125

€ 1188 (€ 99 per month)





Enterprise Plan

€ 200

€ 1908 (€ 159 per month)





* Total number of terms: sum of terms added in all glossaries where the owner is the user who has contracted the plan.

** The number of characters of the plans will be accumulated on a monthly basis.

If you have other needs, please contact us for a customized plan.

When the month or year expires, if you have not chosen not to renew the contract, it will be renewed automatically and we will charge the amount of the new monthly or annually payment to your card.

If you do not want the contract to be renewed automatically, just cancel the subscription in your account settings or send us an email to contact@glossit.online before the last 5 calendar days of the contract.

You can change your plan at any time: the next invoice will reflect the time spent on the previous plan and you will only be charged for the proportionate part of that period.

3.2.2. Herramientas


Price (per chars pack) without tax

No. of Chars

Term Hunter

€ 1.5


Term Extractor

€ 1.5


The chars can only be purchased in closed packs and you can buy as many as you need to expand your chars balance.

The characters you do not use will be kept in your balance, which you can recharge as many times as you want.

3.2.3. Payment for services

Payments will be made by any of the available payment methods enabled by the corresponding payment gateways (such as Visa or MasterCard credit or debit card), and the amount will be charged when the service is contracted.

In this regard, GLOSS IT informs credit and debit card holders that it is responsible for transactions in the online store. These transactions are carried out on a secure page, through the Stripe payment gateway, using SSL technology to ensure security in data transmission.

4.- External links

You may be sent to other websites through links from the Service, but please remember that GLOSS IT does not control those sites or their content, which are in fact subject to their own terms and conditions. Therefore, we cannot be responsible for the quality, truthfulness or accuracy of those sites.

We do use the following services for the optimal functioning of the website:

Digital ocean: server.

Google: corporate email, Analytics, Adwords.

OpenAI: AI text processing.

Sendinblue and Hubspot: CRMs for marketing.

Stripe: payment gateway.

5.- Age

You represent that you are of legal age and have the legal capacity to bind yourself by this agreement and to use the Service in accordance with these TOS, which you fully understand and acknowledge.

You further declare that all information provided to access the Service, before and during your use of the Service, is true, complete and accurate.

6.- Intellectual and Industrial Property

The content and information on the Service (including, but not limited to, text, sound, image or computer code), and the infrastructure used to provide such content and information, is owned by or licensed to GLOSS IT. The use of images or copyleft content is expressly mentioned in the materials available on the website.

The modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service is prohibited. For any other use of the content of the Service you need our prior written consent.

7.- Description of the license of use.

The ownership of the content included in each glossary is solely and exclusively of the creators of that glossary, without prejudice to the agreements established with the contributors outside the scope of the Service. However, GLOSS IT may access such Content for the sole purpose of providing the service in the best possible way. GLOSS IT will not use such Content for any purpose other than to provide the service without the express consent of the contributors of each glossary.

8.- Availability of the glossary

All users will be able to download the glossaries to which they have access during the term of the contract. If a glossary is not available, either because the owner of the glossary has deleted it or because the user has cancelled his Contract, access to the glossary will be lost.

GLOSS IT is not responsible for the use or purpose given to the contents by the contributors, it being understood that they will not be misused and with the sole purpose of facilitating the task of translation to the contributors who require it.

9.- Price and taxes

The prices of the services offered in GLOSS IT are indicated in Euros (EUR), and Value Added Tax (VAT) in force at the time of purchase is added to the amount.

In any case, the transaction could be exempt or not subject to VAT depending on your country of residence or the condition in which you act. Therefore, in some cases the final price of the order may be altered from that shown.

Purchases made by subjects exempt from the payment of VAT will indicate this at the time of filling in their personal details, which includes if required their VAT number.

10.- Right of Withdrawal and Refunds

You will have 14 calendar days from the time you contract the service to terminate the contract if you are a consumer. In the case of chars packs, this right may only be exercised on chars packs that have not been fully or partially consumed.

You can cancel your order at any time and without any cost as long as you communicate it before the end of those 14 days. Otherwise, the exercise of your right of withdrawal will not be accepted.

To exercise the right of withdrawal, you must notify us by email at contact@glossit.online, indicating your express decision to withdraw from the contract.

If you exercise your right of withdrawal, we will return all payments received within 14 calendar days from the date you inform us of your decision. We will make the refund using the same payment method you used for the initial transaction.

11.- Validity of the offer

The services offered, and their prices, will be available for subscription while they are on the web. In any case, GLOSS IT reserves the right to make any changes it deems appropriate, and may update products and / or services according to the market.

The prices that appear on the website are subject to change. GLOSS IT reserves the right to change prices without notice. However, upon receipt of confirmation of registration in case of PREMIUM users, the prices to be paid for such subscription will not be affected during the contract period.

Prices may be reduced on time by offers that will only be applicable while they are available and operational at the time of contracting.

We inform you that despite the updates made to the prices of the Service, these may contain errors. We will promptly correct any errors that appear, but they will not be binding on the Service.

12.- Warranties

GLOSS IT warrants that the contracted Services and the Software will conform to the included description of the service, subject to the following limitations:

  • To the extent permitted by law, all implied warranties and conditions will be effective only during the Term of Service.
  • It does not cover problems caused by accident, abuse, or use of the Services in a manner inconsistent with the contract, or arising from events beyond GLOSS IT's reasonable control.
  • It does not apply to problems caused by failure to meet minimum system requirements.
  • It does not apply to periods of downtime or other interruptions in access or any other performance measures under an applicable service level contract.

13.- Security

As indicated above, the entire sales procedure for PREMIUM users, as well as the transmission of your personal and credit card data, are carried out on a secure page and in encrypted form through the SSL protocol.

14.- Modifications and nullity

We may update the terms and conditions of the Service in the future.

We will inform you of such changes by placing a notice in a prominent location on our website and/or by email.

If any provision of these conditions is declared, in whole or in part, void or ineffective, it will only affect that provision or the part of it that is void or ineffective. The conditions will subsist in all the rest, having such provision, or the part of the same one that was affected, for not putting.

15.- Applicable law and jurisdiction

For the resolution of all disputes or questions related to this website or the activities related to it, the Spanish legal system will be applied.

The competent courts, to which the parties expressly agree to submit unless the law determines another mandatory forum, will be the Courts and Tribunals of Vizcaya.

16.- Language of the terms and conditions

The language of the contract between GLOSS IT and the user will be Spanish, although for the convenience of the international market a copy translated into English is offered. In case of conflict between the two versions, the one in Spanish will be valid.

17.- Customer service

For any clarification, incident or claim, you can contact us by

E-mail: contact@glossit.online

Address: Edificio Ilgner, Avda. Altos Hornos de Vizcaya, 33, Módulo I-10, 48901 Barakaldo, Bizkaia (Spain)

Last updated: July 13, 2023